Purchasing ,Receivables, financial options FAQ

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FAQ Details
Q1. The information setup in the Purchasing Options form is not defaulting on to my purchase order.

A: Verify the PO Options have been setup for each Organization. The Options are specific to each Organization..


Q2. Why is my Purchase Order closing before a receipt is processed?

A: Check the Receipt Closed Tolerance and the Matching setup.
If Matching is set to equal 2-way, the PO will close once the Purchase Order is approved.
If the line of the Purchase Order is received with in the tolerance the line will close..


Q3. When creating a Requisition or Purchase Order I am unable to see my items.

A: Check the Inventory Organization defined in the Financial Options:
Setup > Organization > Financial Options - Supplier > Purchasing region
The Inventory Org specified here should be the Master Inventory Org, otherwise only the items setup in the Org populated in this region will be viewable from the Requisition/Purchase Order forms.


Q4. When querying Requisitions the order in which they are returned is not in sequential order.

A: When using alphanumeric number type values can appear randomly. Consider entering all numeric values with the same number of digits. For example:  If you can assume all numeric values contain six digits, you should enter the first value as 000001.


Q5. The Line Type value does not default or update the category if the Line type is changed from the initial defaulted value.

A: Changing the Line Type does not change any of the existing defaults. cause: Bug:772492 This is the intended functionality for both the Purchase Order and Requisition forms. Whenever the line type is changed, all of the information which was entered was lost and needed to be entered again. The line information will change only if it is changed to a different family. If re-defaulting is needed, please clear the line and enter it again.


Q6. Cannot enter the Receiving Options form. Receive the error: 'No organizations Currently Defined'.

A: From Inventory Responsibility Setup/Org/Organizations Access, the Purchasing Responsibility need to be defined.


Q7. Receiving the following error when you save a new Requisition APP-14142 get_po_parameters-10: ora-01403: no data found Cause: A SQL error has occurred in get_po_parameter @lsql_err.

A: You need to do the following:
1. Define the Purchasing Options and Financial Options for your Organization.
2. Ensure that the Master Organization, as well as the Child Organizations, have Receiving Options defined.


Q8. Create a Purchase Order. Input the Header and Line information and find that the Shipments button at the bottom of the form is grayed out.

A: Set-up the Receiving Options and to enable the Shipment Button in the Purchase Order form.
Navigation: Setup > Organizations > Receiving Options.
Once set-up these options for your Organization you will have the Shipments button enabled.
Ensure that the Purchasing Options and Financial Options are defined for your Organization.


Q9. Accessing the Purchase Order entry screen and getting the error: APP-14142 GET_WINDOW_ORG_SOB 040 ORA-1403 No Data Found.

A: 1. Attach the correct responsibility to the Operating Unit
2. Define Purchasing Options
3. Define Financial Options

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Q10. Invoice Matching setting in POXPOEPO does not default to the setting in Purchasing Options form.

A: Invoice matching can be set in five different areas of Oracle Purchasing:
In the list below, a setting at any level will override the settings above it.

1. Oracle Purchasing Options
a. Navigate to: Setup > Organizations > Purchasing Options
b. Select Default Alternative Region

2. Supplier Information
a. Navigate to: Supply Base > Suppliers
b. Query on specific supplier
c. Click on Open
d. Select Receiving Alternative Region

3. Line Types
a. Navigate to: Setup > Purchasing > Line Types
b. In the Receipt Required field: Yes = 3-way, No = 2-way

4. Items
a. Navigate to: Items > Master Items
b. Query on specific item
c. Select Purchasing Alternative Region
d. In the Invoice Matching section: Yes = 3-way, No = 2-way

5. Purchase Order Shipments
a. Navigate to: Purchase Orders > Purchase Orders
b. Enter (header and) line information
c. Click on Shipments button
d. Select More Alternative Region

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